Internal AI Agents
We design and deploy internal chatbots and autonomous agents that work with your company documents, policies, manuals and knowledge bases. They integrate with Slack, Teams, WhatsApp and email. A support agent can process hundreds of daily requests and resolve up to 60% without human intervention. Available 24/7.
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01 What it includes
We design and deploy AI agents that work with your company's real information. From internal chatbots for HR and support to autonomous agents executing complete workflows. Native integration with Slack, Teams, WhatsApp and email.
02 How we do it
- Internal knowledge inventory (policies, manuals, FAQs)
- Agent design: personality, scope, channels
- Training with real data and accuracy testing
- Progressive deployment with satisfaction and resolution metrics
03 Concrete benefits
- 60% reduction in internal query response time
- 24/7 availability without increasing headcount
- Automatic escalation of complex cases to humans
04 Real example
A 300-employee service company implemented an HR chatbot that resolves 65% of queries about leave, benefits and policies without human intervention. The HR team recovered 40 hours per week.
Frequently asked questions
Internal AI Agents
- What is an internal AI agent and how is it different from a chatbot?
- A chatbot answers questions. An internal agent performs tasks: it looks up the record in your systems, validates it against the source of truth, applies a rule and leaves an audit trail. The difference is that an agent has controlled access to real information and can complete a workflow, not just chat.
- What information does the agent answer from?
- From the documents, policies and data we connect it to: manuals, procedures, contracts, knowledge base and records from your management system. Every answer cites its source, so the user can verify where a fact came from before acting on it.
- Can it be wrong and make a bad decision?
- It can be wrong, which is why we define which actions it performs alone and which require human approval. Every automated decision leaves a record of the information used. Where consequences are hard to reverse, the agent proposes and a person confirms.
- Does it integrate with the systems we already use?
- Yes. The agent connects to your ERP, CRM, document management system or service desk through APIs or connectors. We do not replace your systems: the agent operates on top of them, respects existing permissions and returns results where your team already works.
Other services
- AI Opportunity Diagnosis We map your processes, identify where time is lost and detect concrete opportunities where artificial intelligence can generate savings, efficiency or new capabilities.
- Executive Workshop Working sessions with leaders and key teams to align expectations, understand constraints and define success criteria before any development begins.
- Training & Adoption We train your teams to use AI in a practical and secure way. We offer workshops for product and engineering teams on using AI in development workflows: code assistants, AI-powered code review, test generation and SPEC-driven development as a working methodology. We support adoption, measure results and scale what works.
- Strategy & Roadmap We prioritize use cases by potential impact, return on investment, technical feasibility, risks and effort. The result is a clear roadmap with timelines, resources and expected outcomes that scale with your operations.
- Document automation and normalization We normalize PDF and scanned documents and process information from emails, contracts, forms, invoices and reports. We extract and structure the relevant fields, validate against your systems of record and keep every value linked to its source document.
- Data & Process Foundations We prepare the technical groundwork: data quality, source integration, information cleanup and architecture so AI runs on reliable information.
- Integration with Existing Systems We connect AI solutions with your CRM, ERP, databases, intranet, APIs and internal tools. We develop intelligent dashboards, AI-powered web applications and internal portals with integrated agents. Without replacing what already works.
Shall we talk about your case?
In a first conversation we review your operation and tell you plainly what can be automated and what cannot, yet.